About our privacy policy

EyeSense cares a lot about your privacy. We therefore only process data that we need for (the
improve our services and carefully handle the information we have about you and your use of our services
services. We never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided by it
EyeSense. The starting date for the validity of these conditions is 13/06/2018, with the publication of a
new version voids the validity of all previous versions. This privacy policy describes what information about you
collected by us, where these data are used for and with whom and under what conditions
data may be shared with third parties. We also explain to you how we process your data
store and how we protect your data against misuse and what rights you have in relation to the information you have
personal information provided to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you
find the contact details at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we save it, which
security techniques we use and for whom the data are transparent.

Personal data that we process
EyeSense processes your personal data by using our services and / or by providing us with this data. Below is an overview of the personal data we process:
– First and last name
– Address data
– Telephone number
– E-mail address
– IP address
– Bank account number

Webshop software
WooCommerce
Our webshop was developed with software from WooCommerce, we opted for our web hosting
Hostnet BV. Personal data that you make available to us for the benefit of our services
shared with this party. Hostnet BV has access to your data to provide us with (technical) support
offer, they will never use your data for any other purpose. Hostnet BV is based on the
agreement we have made with them to take appropriate security measures. This one
security measures consist of the application of SSL encryption and a strong password policy. There are
regularly backed up to prevent loss of data.

Web hosting
Hostnet BV
EXAMPLE: We take web hosting and e-mail services from HOSTNET BV. HOSTNET BV
personal data on our behalf and does not use your data for your own purposes. However, this party can
collect metadata about the use of the services. These are not personal data. HOSTNET BV has
appropriate technical and organizational measures taken to prevent loss and unauthorized use of your
to prevent personal data. HOSTNET BV is obliged to observe secrecy on the grounds of the agreement.

Hostnet BV
We use the services of Hostnet BV for our regular business e-mail traffic. This party has
appropriate technical and organizational measures taken to abuse, loss and corruption of your and our
to prevent data as much as possible. Hostnet BV has no access to our mailbox and we handle all our email traffic
confidential.

Payment processors
Sisow: Payment service provider
EXAMPLE: For the handling of (part of) the payments in our web shop we use it
platform of Sisow. Sisow processes your name, address and residence details and your payment details
such as your bank account or credit card number. Sisow has appropriate technical and organizational
measures taken to protect your personal data. Sisow reserves the right for your
use data to further improve the service and in this context (anonymised)
share data with third parties. Sisow will share a request for a deferred payment in case of an application
(credit facility) personal data and information regarding your financial position with credit rating agencies.
All the above mentioned safeguards regarding the protection of your personal data are also
apply to the parts of Sisow’s service for which they engage third parties. Sisow
does not store your data for longer than allowed by the legal terms.

Reviews

Feedback Company
We collect reviews through the Feedback Company platform. If you leave a review via Feedback Company
then you are obliged to enter your name, place of residence and e-mail address. Feedback Company shares this information
with us, so that we can link the review to your order. Feedback Company publishes your name and
residence also on your own website. In some cases, Feedback Company may contact you to
an explanation of your review. In case we invite you to leave a review we share your
name and e-mail address and information regarding your order with Feedback Company. They use it
data only for the purpose of inviting you to leave a review. Feedback Company has appropriate
technical and organizational measures taken to protect your personal data. Feedback Company
reserves the right to engage third parties for the provision of services, for this purpose
we have given permission to Feedback Company. All the above mentioned guarantees with regard to
the protection of your personal data also apply to the parts of the service
for which Feedback Company engages third parties.

Shipping and logistics

PostNL, DPD, TNT, DHL and Myparcel
If you place an order with us, it is our job to have your package delivered to you. We use the
PostNL, DPD, TNT, DHL and Myparcel services for carrying out the deliveries. It is therefore necessary that we give your name, address and
share residence data with PostNL, DPD, TNT, DHL and Myparcel. PostNL, DPD, TNT, DHL and Myparcel only use this information for the purpose of executing the agreement. In the event that PostNL, DPD, TNT, DHL and Myparcel enable subcontractors, PostNL, DPD, TNT, DHL and Myparcel also make your data available to this party.

EXAMPLE: If you place an order with us, it is our job to have your package delivered to you. We make
use of the services of PostNL, DPD, TNT, DHL and Myparcel for carrying out the deliveries. It is therefore necessary for us
share your name, address and residence details with PostNL, DPD, TNT, DHL and Myparcel. PostNL, DPD, TNT, DHL and Myparcel only use these data
for the execution of the agreement. In the event that PostNL, DPD, TNT, DHL and Myparcel enable subcontractors
PostNL, DPD, TNT, DHL and Myparcel your data also available to these parties.
Purpose of data processing

EyeSense processes your personal data for the following purposes:
– Handling your payment.
– Sending a newsletter.
– You can call or e-mail if necessary to carry out our services.
– inform you about changes to our services and products.
– To deliver goods and services to you.
– EyeSense also processes personal data if we are required to do so by law, such as data that we need for our tax return.

General purpose of the processing

We only use your data for the benefit of our services. That is, the goal of the
processing is always directly related to the assignment you provide. We do not use your information
(focused) marketing. If you share information with us and we use this data to – other than at your request –
to contact you at a later time, we ask you for explicit permission. Your data will be
not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties have all been kept confidential on the basis of the agreement between them and us or an oath
or legal obligation.

Automatically collected data
Data collected automatically by our website are processed with the purpose of providing our services
to further improve. This information (for example your IP address, web browser and operating system) is not
personal data.

Participation in tax and criminal investigation
In some cases, EyeSense can be held to share a legal obligation
your details in connection with government tax or criminal investigation. In such a case we are
forced to share your data, but we will do so within the possibilities that the law offers us
to resist.

Retention periods
We keep your information as long as you are our client. This means that we keep your client profile until you state
that you no longer wish to use our services. If you indicate this to us, we will also understand this
as a forgetting request. On the basis of applicable administrative obligations we submit invoices with your
To keep (personal) data, we will keep this information for as long as the applicable term is in effect.
However, employees no longer have access to your client profile and documents that we send to you
have commissioned.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
regarding personal data processed by or on behalf of us. We explain below which
rights and how you can invoke these rights.
In principle, in order to prevent misuse, we will send copies and copies of your data only to your with us
known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail
we will ask you to identify yourself. We keep records of completed requests
In the case of a forgery request we administer anonymous data. All copies and copies of
You receive data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we
use your personal data in the wrong way.

Right of inspection
You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
traceable, to see. You can submit a request to that effect to our privacy contact person. YOU
will receive a response to your request within 30 days. If your request is granted, we will send you to us
known e-mail address a copy of all data with an overview of the processors that this data in itself
have, indicating the category below which we have stored this data.

Rectification right
You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
traceable, to be adjusted. You can submit a request to that effect to our contact person
privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send
You have to confirm that the details have been changed at the e-mail address known to us.

Right to restriction of processing
You always have the right to use the data that we process or have related to your person or for that purpose
traceable. You can submit a request to that effect to our privacy contact person.
You will receive a response to your request within 30 days. If your request is granted, we will send you a copy
our known e-mail address confirms that the data until you cancel the restriction is no longer processed.

Right of transferability
You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
be traceable by having another party perform. You can make a request to that effect to our
contact person for privacy matters. You will receive a response to your request within 30 days. If your request is
We will send you copies or copies of all information about you that we know to you on the e-mail address known to us
processed or processed by us by other processors or third parties. In all likelihood
In such a case, we can no longer continue the service because the safe connection of
data files can no longer be guaranteed.

Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or
commissioned by EyeSense. If you object, we will immediately stop the data processing pending
of the handling of your objection. Is your objection well-founded that we will receive copies and / or copies of data
we make (have) processed available to you and then discontinue the processing permanently.
You also have the right not to become automated individual decision making or profiling
subject. We do not process your data in such a way that this right applies. Do you believe
if this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We
use this service to track and get reports on how visitors use the website. This one
processor may be required to provide access to these data on the basis of applicable laws and regulations. We
collect information about your browsing habits and share this information with Google. Google can enter this information
to interpret coherence with other datasets and thus monitor your movements on the internet. Google
uses this information to offer, among other things, targeted advertisements (Adwords) and other Googled services
and products.

Cookies from third parties
In the case that software solutions from third parties use cookies, this is stated in this
privacy declaration.

How we protect personal data

EyeSense takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact info@eyesense.nl. EyeSense has taken the following measures to protect your personal data:
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.
– DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an additional security (additional to DNS) for converting a domain name (#company_website) to the linked IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. In this way we prevent you from being redirected to a false IP address.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most
recent version. If the new privacy policy affects the way we already collect data with
In relation to you, we will notify you by e-mail.

Contact details
EyeSense
Koningin Julianastraat 25
4671 EE Dinteloord
The Netherlands
T + 31-6-21297035
E info@eyesense.nl
Contact person for privacy matters
Jeroen Oerlemans